Define the goal
Align on what to measure: loyalty, team climate, attrition drivers, or other HR metrics.
About NPS Office
We built a business survey platform where HR, marketing, sales, Customer Success, and leaders receive honest feedback. It supports both employee surveys and customer NPS in a clear and secure workflow.
Independence Anonymity Clear analytics
Our mission
We help businesses measure employee and customer loyalty through branded surveys.
The platform lets you configure not only questions, but also survey appearance, so it looks like part of your corporate identity.
What you get
- Reliable eNPS/NPS
- Question templates
- Anonymous and identified scenarios
- Export and reporting
- Survey branding options for your company (logo, colors, visual style)
Why independence matters
Internal surveys
- Bias in wording and interpretation
- Fear of speaking openly
- Lower participation and incomplete data
Independent platform
- Stronger trust in the process
- Higher response participation
- Honest data for decisions
How we work
Choose the format
Set the right mode for your case: anonymous, identified, or department-based.
Launch and communication
Generate links, use message templates, and schedule reminders for better completion rates.
Analytics and conclusions
Get NPS, segmented insights, and practical recommendations for management actions.
Launch readiness
- Survey goal is approved
- Anonymity mode is selected
- Team communication draft is prepared
- Result owner is assigned
Principles and security
Data minimization
We collect only the data required for the selected metrics and reporting scope.
Aggregated reporting
In anonymous mode, we present summary insights and trends rather than personal-level responses.
Access control
Survey results are visible only to the survey owner and explicitly assigned roles.
Transparent rules
Participants clearly understand what is collected, why it is collected, and how it is used.
Anonymity mode is configured at survey creation.
Ready to launch your first survey?
Create a demo in minutes or leave a request and we will tailor the setup to your case.
Leave a request