Pricing for NPS and eNPS surveys
For HR, marketing, sales, and business owners: subscription or one-time packs.
One mechanism, different scenarios: anonymous or personalized, shareable links, analytics.
Anonymous or personalized Subscription or one-time packs Built for B2B teams
When speed and structure matter
- Compare subscription plans, one-time packs, and enterprise in one view.
- Choose by outcome: launch, segmentation, reporting, integrations, branding.
- For 500+ respondents, dedicated enterprise tiers are available.
Subscription plans
Free
$0
For teams that need a first cycle and a baseline feedback process.
- Get an objective loyalty index.
- Run independent surveys without internal pressure.
- Validate assumptions before scaling the program.
- Build baseline survey cadence quickly.
Limits: up to 10 respondents, 1 survey per week.
StartTeam
$5
For HR and functional teams that need recurring feedback and practical reporting.
- Compare segments and trends without heavy setup.
- Use structured data for better decisions.
- Prepare reporting for managers faster.
- Keep one repeatable process across the team.
Limits: up to 50 respondents, 1 survey per week.
StartPro
$20
For scaling businesses running deeper NPS/eNPS analytics.
- Compare departments, waves, and key segments.
- Use KPI dashboards for management decisions.
- Export data for internal reports and presentations.
- Keep data quality as response volume grows.
- Run multiple survey scenarios on one platform.
Limits: extended capabilities for scaling survey programs. (Up to 200 respondents)
StartOne-Time Packs (no subscription)
One-Time Small
$20
For a quick one-off pulse in a smaller audience.
- Up to 200 respondents.
- Launch template and baseline sampling checks.
- Summary report with key findings.
- Action recommendations for the next cycle.
Outcome: a clear baseline snapshot and short action plan.
One-Time Medium
$50
For departments or multi-team runs where segmentation and priorities matter.
- Up to 500 respondents.
- Segmentation by role or department.
- Recommendations by key risk zones.
- Management-ready summary report.
Outcome: prioritized improvement actions by segment.
One-Time Large
$100
For larger waves where trend comparison and leadership-level conclusions are required.
- 500-2000 respondents.
- Trend and segment comparison.
- Leadership-focused recommendations.
- Extended final findings package.
Outcome: decision-ready insight at company level.
Enterprise Tiered
Pricing is shown as "from" and depends on scope, complexity, and service level.
Enterprise Basic
from $150
When you need a structured launch with KPI dashboard and no complex integration scope.
- One-time surveys up to 1000 respondents.
- Report + KPI dashboard.
- CSV/Excel export.
- Preliminary analysis.
Enterprise Advanced
from $300
When several departments run in parallel and interpretation guidance is required.
- Everything in Basic.
- Parallel survey streams by department.
- Interpretation consultation.
- SLA support.
- Extended wave progress monitoring.
Enterprise Premium
from $500
When you need custom KPI logic, integrations, and branded portal experience at scale.
- Everything in Advanced.
- Integration option for HR-stack/BI.
- Custom KPIs aligned with business goals.
- White-label portal: branding + domain/subdomain option.
- Priority support.
- Price depends on respondents volume and number of waves.
- Analytics depth, consultation level, and SLA scope affect total cost.
- Integrations and white-label may be available as separate add-ons.
Usage-based add-ons
Extra respondents above plan limit
$5 per 100 respondents (may be available depending on plan).
Advanced analytics modules
from $10/month (may be available for Team, Pro, Enterprise).
Integrations (HRMS/BI)
from $40, available on request after technical assessment.
White-label / branded portal
Add-on for enterprise rollouts, may be available on request.
Plan comparison
| Feature | Free | Team | Pro | One-Time | Enterprise |
|---|---|---|---|---|---|
| Type | Subscription | Subscription | Subscription | One-time | Enterprise |
| Respondent limit | up to 10 | up to 100 | extended | up to 2000 | 500+ / from |
| Survey volume | 1/week | 1/week | multi-wave | 1 wave | multi-wave / parallel |
| Anonymous mode | ✓ | ✓ | ✓ | ✓ | ✓ |
| Personalized mode | - | ✓ | ✓ | ✓ | ✓ |
| Segmentation (departments/tags) | - | basic | advanced | pack-dependent | advanced |
| CSV/Excel export | - | CSV | CSV/Excel | CSV/Excel | CSV/Excel + options |
| KPI dashboard | basic | basic | advanced | report | KPI dashboard |
| Recommendations/analysis | - | - | basic | ✓ | ✓ extended |
| Branding | - | partial | ✓ | may be available | white-label option |
| Integrations | - | - | add-on | on request | from ... |
| SLA / support | basic | basic | priority | within package | SLA / priority |
Type
- Free
- Subscription
- Team
- Subscription
- Pro
- Subscription
- One-Time
- One-time
- Enterprise
- Enterprise
Respondent limit
- Free
- up to 10
- Team
- up to 100
- Pro
- extended
- One-Time
- up to 2000
- Enterprise
- 500+ / from
Survey volume
- Free
- 1/week
- Team
- 1/week
- Pro
- multi-wave
- One-Time
- 1 wave
- Enterprise
- multi-wave / parallel
Anonymous mode
- Free
- ✓
- Team
- ✓
- Pro
- ✓
- One-Time
- ✓
- Enterprise
- ✓
Personalized mode
- Free
- -
- Team
- ✓
- Pro
- ✓
- One-Time
- ✓
- Enterprise
- ✓
Segmentation (departments/tags)
- Free
- -
- Team
- basic
- Pro
- advanced
- One-Time
- pack-dependent
- Enterprise
- advanced
CSV/Excel export
- Free
- -
- Team
- CSV
- Pro
- CSV/Excel
- One-Time
- CSV/Excel
- Enterprise
- CSV/Excel + options
KPI dashboard
- Free
- basic
- Team
- basic
- Pro
- advanced
- One-Time
- report
- Enterprise
- KPI dashboard
Recommendations/analysis
- Free
- -
- Team
- -
- Pro
- basic
- One-Time
- ✓
- Enterprise
- ✓ extended
Branding
- Free
- -
- Team
- partial
- Pro
- ✓
- One-Time
- may be available
- Enterprise
- white-label option
Integrations
- Free
- -
- Team
- -
- Pro
- add-on
- One-Time
- on request
- Enterprise
- from ...
SLA / support
- Free
- basic
- Team
- basic
- Pro
- priority
- One-Time
- within package
- Enterprise
- SLA / priority
For enterprise surveys with 500+ respondents
eNPS before restructuring
Identify engagement risks before change and prepare focused communication actions.
Customer NPS after release/campaign
Measure release impact on customer loyalty and adjust your service roadmap.
Benchmark across departments
Compare teams using one method and prioritize action areas.
FAQ
Need a package for your specific scenario?
Leave a request and we will prepare a setup aligned with your goals, volume, and rollout model.